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Home2021-03-05T15:38:42-07:00

Cloud Communications Solutions to Support Working from Anywhere.

COVID-19 has fundamentally changed the way businesses work and communicate. Now your organization must be properly equipped to support team members in the office, at home, or a combination of both. EarthBend360 provides the cloud communications and collaboration solutions you need to help maintain business continuity.

Enjoy the many advantages of cloud communications solutions.

Whether you’re in the office or remote, EarthBend360 Elevate UC seamlessly integrates all your communication tools—desktop phones, mobile phones, and computers—into one manageable solution oriented around your employees’ needs and workstyles.

  • Easy to set up and use: Cloud-based phone systems can be activated in minutes.

  • Less expensive: Costs shift from capital expenditures to operating expenditures through a flat, per-user rate that scales with your business—you buy only what you need.

  • No surprise expenses: All infrastructure, support, and management/admin costs are usually included in one predictable subscription fee.

  • Additional collaboration tools: Leverage a full-featured business phone system combined with audio/video/contact sharing, conferencing, and file sharing capabilities.

learn more

Enjoy the many advantages of cloud communications solutions.

Whether you’re in the office or remote, EarthBend360 Elevate UC seamlessly integrates all your communication tools—desktop phones, mobile phones, and computers—into one manageable solution oriented around your employees’ needs and workstyles.

  • Easy to set up and use: Cloud-based phone systems can be activated in minutes.

  • Less expensive: Costs shift from capital expenditures to operating expenditures through a flat, per-user rate that scales with your business—you buy only what you need.

  • No surprise expenses: All infrastructure, support, and management/admin costs are usually included in one predictable subscription fee.

  • Additional collaboration tools: Leverage a full-featured business phone system combined with audio/video/contact sharing, conferencing, and file sharing capabilities.

learn more

Differentiate from the competition where it matters most – the customer experience.

Move your contact center to the cloud and experience a highly reliable, secure, and full-featured solution that can be up and running in days, not months. With EarthBend360 Elevate Contact Center, more responsive, informed, and positive customer experiences are in your future.

  • Flexibility: Add agents, extend functionality and adapt quickly to business needs without having to buy new infrastructure or tie up in-house IT resources.

  • Scalability: Most businesses have cyclical demand, and the inherent scalability of the Elevate Contact Center platform allows for growth on an as-needed basis.

  • Affordability: Elevate Contact Center is cash flow friendly and delivers immediate relief from large capital expense budget requests.

  • Reliability: EarthBend360’s Elevate network is purpose-built for reliability, and can withstand severe weather, power outages, and surges in remote workers.

learn more

Differentiate from the competition where it matters most – the customer experience.

Move your contact center to the cloud and experience a highly reliable, secure, and full-featured solution that can be up and running in days, not months. With EarthBend360 Elevate Contact Center, more responsive, informed, and positive customer experiences are in your future.

  • Flexibility: Add agents, extend functionality and adapt quickly to business needs without having to buy new infrastructure or tie up in-house IT resources.

  • Scalability: Most businesses have cyclical demand, and the inherent scalability of the Elevate Contact Center platform allows for growth on an as-needed basis.

  • Affordability: Elevate Contact Center is cash flow friendly and delivers immediate relief from large capital expense budget requests.

  • Reliability: EarthBend360’s Elevate network is purpose-built for reliability, and can withstand severe weather, power outages, and surges in remote workers.

learn more

EarthBend360 Blog – Trends, Tips and Guidance

How to Ensure Reliable Business Phone Service

No matter what industry your business is in, reliable phone service is a must. Without effective communications, you can’t continue operating. But, downtime isn’t the only phone service challenge your organization may be up against. To pull off uninterrupted communications, your staff needs to be able to access high-quality voice services from anywhere.

Is Your Contact Center Properly Staffed?

Peak volume doesn’t have to be elusive for contact center supervisors. By understanding when it happens, you can ensure that you always have appropriate staffing. To best determine when peak volume is for your contact center, you’ll want to pay attention to specific metrics. Learning from your data will help you staff efficiently and improve customer experiences.

Your Business Phone System Is Costing More Than You Realize

Most small business owners suffer sticker shock when they analyze the real cost of a business phone system. But moving to a modern cloud phone system can save your business up to 40%. With no big upfront investment in physical hardware or recurring costs like connectivity from the phone company, a cloud phone system makes budgeting easy and your business more nimble.

UCaaS Solutions for Small Business: Everything You Need to Know

Unified Communications as a Service (UCaaS) can unlock a lot of doors for small businesses. Flexible, mobile, and easy to implement, this is one solution that has become even more useful in 2020 for companies forced to work remotely. UCaaS solutions for small business offer a way for teams to communicate, collaborate, and to stay productive from wherever.

THE CLOUD
IS WHAT WE DO.

CONTACT US

EarthBend can help any size organization optimize business communications and contact center performance, reduce total cost of ownership, and successfully migrate from legacy premises-based systems to the cloud. Contact us today to learn how we can help your business.

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